FAQS


Can I contact you directly with questions?

Please send an email to us if you have any questions.

 

If you live in a country that we do not ship directly, we have partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers. Simply put the items you wish to purchase in our shopping cart and choose the "International Checkout" option. International Checkout will process your order, including billing, shipping, and customer service. Once your order is completed, all inquiries should be directed to International Checkout.

 

 

How do I return/exchange my order?

Check out our return/exchange page here.  This has everything you need to know to make your return/exchange fast, easy, and free*.  We will not be held responsible for any items that are lost during the return process unless a tracking number with proof of delivery is provided. 

 

 

Why do my billing and shipping address have to match?

It is necessary that your billing and shipping address match to prevent fraud.